Privacy Policy

Last updated: October 2024

Introduction

At Zyratrex, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

Data We Collect

We collect information you provide directly to us, such as when you contact us, submit inquiries, or request information about our products. This may include:

• Name and contact information (email address, phone number)
• Messages or inquiries you send us
• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information

How We Use Your Data

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill product information requests
• To improve our website and services
• To send you relevant information about our products (with your consent)
• To comply with legal obligations

Data Sharing & Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist us in operating our website (e.g., Formspree for contact forms)
• Legal authorities when required by law
• Professional advisors in connection with legal or business matters

Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (subject to legal requirements)
• Restriction: Request limitation of processing in certain circumstances
• Data Portability: Request transfer of your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device. We use both session cookies (temporary) and persistent cookies (longer-term).

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, regular security assessments, and limited access to personal data.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Contact information from inquiries is typically retained for up to 2 years after our last interaction.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website with a new "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +421 585 766 823
• Address: Kollárova 713, 911 01 Trenčín, Slovakia