Our commitment to customer satisfaction.
At Zyratrex, we strive to ensure your complete satisfaction with our natural supplements and skincare products. If you are not fully satisfied with your purchase, we offer a comprehensive return and refund policy.
You may return products within 30 days of receipt for a full refund, provided the following conditions are met:
To initiate a return, please contact our customer service team at [email protected] or +421 585 766 823. We will provide you with a return authorization number and instructions for shipping the product back to us.
Once we receive and inspect the returned product, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable unless the return is due to our error.
If you would like to exchange a product for a different item, please contact us to arrange the exchange. Exchanges are subject to product availability.
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or full refund at no cost to you.
For any questions regarding returns or refunds, please reach out to our customer service team:
Email: [email protected]
Phone: +421 585 766 823
Address: Kollárova 713, Trenčín, Slovakia
Last updated: October 2024